FAQ

Payment

Credit Card
You can pay directly at checkout with a credit card.Your card details will never be stored. 
Pay Pal
Payments  taken through Pay Pal will be redirected to the Pay Pal website where you can chose to pay through your existing Pay Pal account.
Please make sure your shipping address is corredect upon checkout

Shipping

Domestic Orders
All orders are sent by Australia Post with Registered mail, you will recieve a tracking number for your package. Expected delveiry time is up to 7 business days depending on your location. A flat rate of $10 applies for all domestic shipping.
International Orders
We are happy to post internationally, a flat rate of $25 applies (sorry it is expensive, costs a bit to send items from Australia) Expected delivery time is 7 - 14 business days. (Please note that international orders can sometimes be delayed due to custom inspection when coming into your country) International customers will be responsible for any custom duties, taxes and fees that may be required by your government or postal services.
Please Note: We are not responsible for refunding or re-making any items lost during shipping. This is a rare occurrence, but there is always a risk when dealing with the post service. Once the package has left our hands there is nothing more we can do. We are sympathetic for customers loss, but at this stage we cannot afford to spend the time and money to re-make items. If you would like to purchase insurance please contact us before placing your order and we can organising pricing.

Return Policy

Lauren & Angie garments are made with love and care so you can feel confident in purchasing a handmade piece.
To ensure you feel comfortable when making a purchase please take a look at our sizing chart and refer to garment measurements. If you have any questions regarding sizing please don’t hesitate to contact us info@laurenandangie.com
If by chance your piece doesn’t fit correctly we are more than happy to offer an exchange of equal value, or refund excluding postage cost. We ask that all tags remain attached and the piece be in its original condition and you contact us within a week of parcel arriving.